Registration FAQ
When does the early bird pricing for retreat registration end?

Early bird pricing ends at 11:59 PM on April 12, 2026.

When will I get a confirmation for my payment?

The retreat registration team will confirm receipt of your payment via email within 5 business days of receiving it.

When is the last date to register for the retreat?

Registration closes at 11:59 PM on May 24, 2026.

Can I upgrade to a higher level sponsorship package after registration?

Yes, that’s absolutely possible.

Simply cancel your current registration to receive a full refund, then register again for the sponsorship package you prefer.

When will I know my hotel assignment?

Hotel assignments will be finalized after registration closes.

Your hotel details will be emailed to you about two weeks before the retreat begins.

How is my hotel allocated?

Your hotel assignment is based on the package you choose and the order in which we receive your full payment.

Sponsor Packages (Platinum, Diamond, Gold): Guaranteed rooms at The Inn at Chateau Elan.

Other Packages: Assigned in this order: Hampton Inn → SpringHill Suites → Holiday Inn Express.

Please note: You enter the hotel allocation queue only after full payment is received.

Hotel allocation is determined by payment order, not registration order.

When is the last date to cancel my registration if my plans change?

The retreat registration can be cancelled for a full refund until April 12, 2026.

For cancellations between April 13, 2026 and June 14, 2026, NSNA will withhold $300 as a contingency fee. This amount is intended to protect NSNA from potential financial loss and may be refunded after the Retreat is completed and all expenses are fully accounted for.

Cancellations after June 14, 2026 are not eligible for a refund.

Is transportation available from the airport to Chateau Elan on Thursday, July 02?

For the convenience of our out-of-town guests, the retreat committee will provide a complimentary hourly shuttle service from Hartsfield-Jackson Atlanta International Airport to Chateau Elan on Thursday, July 2, 2026.

This service is free of charge and will be offered via motor coaches with a seating capacity of approximately 50 passengers.

Shuttles will depart hourly beginning at 1:00 PM, with the final departure at 6:00 PM.

Is transportation available from Chateau Elan to the airport on Sunday, July 05?

For the convenience of our out-of-town guests, the retreat committee will provide a complimentary hourly shuttle service from Chateau Elan to Hartsfield-Jackson Atlanta International Airport on Sunday, July 5, 2026.

This service is free of charge and will be offered via motor coaches with a seating capacity of approximately 50 passengers.

Shuttles will depart hourly beginning at 6:00 AM, with the final departure at 2:00 PM.

How can I contact the Retreat Registration team for questions?

Email is the best way to communicate with the retreat registration team. Please reach out to us at retreat.registration@achi.org.